Delivery Information

 

Please inspect your goods immediately on delivery; no claims with regard to damaged items can be made after 24 hours from delivery. To instigate a claim for damaged goods you must inform us in writing (letter or Email) within 1 day of receipt.

 

Online exclusive deals only apply if you buy the products online via this shop and pay online. They do not apply if you telephone/email/fax the order to us or walk into our retail shops or workshops.

Customer Returns


Goods may be returned for whatever reason within 7 days of receipt. Only if you have informed us in writing as above.
The goods will only be accepted for restocking if they are received undamaged and in the original packaging. 
The goods must be returned at your expense, via your chosen courier/postal service. This does not affect your statutory rights as a consumer. 
Whilst every effort will be made by Kadinsky Art to ensure that the correct quantity and quality of goods are delivered within a timely manner to the buyer, neither Kadinsky Art, nor the manufacturer shall be liable for any damages caused by the such omissions or delays.

Damaged Goods


Goods must be checked upon delivery. To instigate a claim for damaged goods you must inform us in writing (letter or Email) within 1 day of receipt. Any damaged goods must be returned to Kadinsky Art. Replacement goods or refunds will be issued within 7 working days (Subject to product availability). We cannot accept liability for damages or errors if goods have been fitted.


Shipping And Handling

 

To guarantee same day dispatch please order before 12pm that same day.

Goods are delivered by DPD Next Day for Zone 1, DPD Two Day for Zone 2 and 3.

 

Deliveries will be made to Business and Home Addresses that have a full UK Postcode. All goods must be signed for on delivery. If delivery is attempted and not successful you should receive a card informing you of how to accept the Parcel. If you have not received the parcel with 3 working days of your order, please call us on 01834 860405 and we will track it for you.


Delivery Schedule

 


We aim to deliver within 1-3 working days of the order being placed (subject to cleared funds).

 

 

Shipping charges

 

The cost of shipping is dependent on price and destination within the UK please see Zones below.

 

 

Zone 1 Starts at £6.00 and goes up according to amount purchased.

 

England, Wales and parts of Scotland, excluding Highlands and Islands. The zone is made up of all postcodes not mentioned in zones 2 and 3

 

Zone 2 Starts at £6.00 and goes up according to amount purchased.

 

The Isle of Wight,The Highlands and Islands of Scotland - postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78,PO30-PO41, PH17-26, PH30-44, PH49-50, ZE

 

Zone 3 Starts at £6.00 and goes up according to amount purchased.

 

Northern Ireland, Isle of Man and Isles of Scilly -postcodes BT, IM, TR21-25