Delivery Information

Please inspect your goods immediately on delivery; no claims with regard to damaged items can be made after 24 hours from delivery. To instigate a claim for damaged goods you must inform us in writing (letter or Email) within 1 day of receipt.

Online exclusive deals only apply if you buy the products online via this shop and pay online. They do not apply if you telephone/email/fax the order to us or walk into our retail shops or workshops.

Customer Returns

Goods may be returned for whatever reason within 7 days of receipt. Only if you have informed us in writing as above.
The goods will only be accepted for restocking if they are received undamaged and in the original packaging. 
The goods must be returned at your expense, via your chosen courier/postal service. This does not affect your statutory rights as a consumer. 
Whilst every effort will be made by Kadinsky Art to ensure that the correct quantity and quality of goods are delivered within a timely manner to the buyer, neither Kadinsky Art, nor the manufacturer shall be liable for any damages caused by the such omissions or delays.

Damaged Goods

Goods must be checked upon delivery. To instigate a claim for damaged goods you must inform us in writing (letter or Email) within 1 day of receipt. Any damaged goods must be returned to Kadinsky Art. Replacement goods or refunds will be issued within 7 working days (Subject to product availability). We cannot accept liability for damages or errors if goods have been fitted.

Shipping And Handling

Our standard shipping charge for UK is £8 and we generally send via DPD Next Day or DPD Two Day (Depending where in the UK you're from). Price can vary depending on amount ordered or overseas delivery.

To guarantee same day dispatch please order before 1pm that same day.

Please note that orders which include frames may take an additional day or two to produce as we make them to order.

Deliveries will be made to Business and Home Addresses that have a full UK Postcode. All goods must be signed for on delivery. If delivery is attempted and not successful you should receive a card informing you of how to accept the Parcel. If you have not received the parcel with 3 working days of your order, please call us on 01834 860405 and we will track it for you.

Delivery Schedule

We aim to deliver within 1-3 working days of the order being placed (subject to cleared funds).